About
Hello Casino was created by White Hat Gaming Limited. This company focuses on trustworthy gaming experiences with fast transactions. The company believes their games should be very fun and easy to use. The business is registered in Malta. Hello Casino received its license from The Gambling Commission of Great Britain.
When You Visit
The site’s interface is fairly simple. Many of the options can be selected using the drop-down menu on the left. Games can be accessed by clicking the buttons in the middle of the homepage. It’s fairly easy to navigate the site, and the signup process is fairly quick.
Bonus and Promotions
Hello Casino will provide a 100% first deposit bonus to new players. Players can get up to £500 in free bonus money and 50 free spins the first three times money is deposited. This option requires a minimum deposit of £10. This UK online casino offers special promotions every Sunday. Players who make a deposit on Sunday will receive a 30 percent match bonus up to £100. The site also offers a special loyalty rewards program. The amount of points a player can earn depends on the type of game. Players who earn 1,000 loyalty points will receive £5 in bonus game money. The site is currently offering 25 free no deposit spins.
Wagering Requirements
Winnings connected to the bonus are locked into the casino account until the wagering is finished. The bonuses are revoked if the player tries to make a withdrawal with an active bonus balance. This is pretty similar to bonus wagering requirements on other platforms. Bonus amounts put in a player’s bonus account have thirty-five times wagering requirements before they can be added to the player’s cash balance.
Mobile Casino
Hello Casino is optimized for mobile gaming. The mobile app was created by Flavidus Unlimited. The app is compatible with most major mobile devices, and the interface is very similar to the one available on desktop browsers. Users can sign up and fund their accounts using the app. It is fairly easy to access the games using the app.
Games
The game software is pleasant and easy to use. There are a wide variety of different games to select from, and the site occasionally adds new games. The site offers slots, jackpots and table games. The Starburst game is very popular. This game was created by NetEnt.
Live Casino
Hello Casino offers players a few different live games. The site doesn’t focus on these games, but they are available if people want to play them. Live dealer games include Super Sic Bo, Dragon Tiger Live and Lightning Roulette. Lightning Roulette was created by Evolution Gaming.
Deposits and Withdrawals
The site accepts a number of different deposit and withdrawal options. Options include Visa, Skrill, TrustPay, WebMoney, Neteller and bank wire transfer. All of the available options require a £10 minimum deposit. Almost all of the transaction times are instant. The wire transfer time depends on the bank.
Getting Help
This site has a formal complaint and procedures department. A matter can be escalated to the complaints team if the issue does not reach a satisfying conclusion through customer support. A live chat option is available at the bottom right portion of the screen. The company may be contacted through email at [email protected], but the live chat offers a significantly faster response time.