If you are a William hill player, you are probably acquainted to the wide range of bonuses offered. Comparatively, William Hill is among the best online casinos in existence as far as bonuses are concerned; William Hill’s wagering requirements are also fair compared to other online casinos. We have compiled a simple questions and answers on William Hill’s bonuses.
What happens to my cash when I allocate it to a bonus?
When you allocate some funds to a bonus, a separate balance called “bonus balance” is created with the allocated funds.
Can I have more than one bonus at a time?
Yes you can, if you receive multiple bonuses, the wagers you make will count towards the bonus. However, the wagering requirement for the first bonus must be complete before you can wager on the 2nd bonus. That being said, some bonuses may have overriding rules so read their terms and conditions beforehand.
What happens when I complete the wagering requirement?
Once the wagering requirement has been satisfied, the bonus funds and winnings accumulated will be transferred to the main balance. The said balance will be available for withdraw or to play with.
Where can I see comp point bonus history?
This can be seen from a section that is only accessed from a game.
If I want to opt out of the bonus how can I do that?
By clicking on the “cancel bonus” in the active bonus wagering progress section of the relevant promotion, all related bonuses, pending winnings and bonus amounts will be removed from the account. This is a very unique feature and you will never fail to make a withdrawal just because you failed to meet set wagering requirements. You can forgo the bonus altogether.
How are wagering requirements calculated for a free spins bonus?
The entire amount of free spins must be played out first, in order to calculate the exact amount of wagering on the winnings from the free spins. The exact wagering requirement can only be checked once the free spins have been spent. The winnings from free spins are converted to a bonus and the wagering requirements must be met before a withdrawal is possible.
How can I get a free bet?
When setting up the account, pick the marketing option from your casino of choice. This will ensure that you receive information on how to receive free bets, as well as staying updated on other ongoing promotions.
How can I check my bonus statement and wagering progress?
By going to the casino page and clicking promos, the promo page has an ‘Active” banner click on it. An active banner wagering progress will appear on the sidebar.
How can I update my marketing preferences?
To manage promotional emails and texts, click on the “unsubscribe” link at the bottom of the email or select “my account” then go to account details; either way you can be able to filter what is not appealing to your preference.
How do I check that free bets have been credited to my account?
Whether you are using mobile or a desktop site, you will be able to see your free bets and bonus information, from “my account” section including the value of your free bets, expiry date and time.
Why can’t I use me free bets?
If you are unable to use you free bets, the following reasons maybe applicable:
- Your free bets may have expired, check their expiring dates.
- Some free bets can only be redeemed on specific sports events any attempt to use free bets outside these specification will not work. Find out which sports events your free bets can be used in by clicking accounts then vouchers.
- If you are attempting to place a multiple bet with your free bet, add your selection to bet slip
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