Clicky

Deposit and Withdrawals at Dunder Casino

November 29, 2017 Posted in FAQ, Payments by No Comments

How can I deposit money at Dunder?

To make a deposit at Dunder casino, log into your account and click on ‘Balance’ at the top bar,   click on ‘deposit’ select your deposit method and follow the instructions given. If you are using a mobile platform, click on the cash symbol in the menu bar, at the bottom. Select the ‘deposit’ tab and follow the instructions as given. Please note that visa and master cards attract a 2.5% fee while the E-wallet deposit methods are free of charge.

My deposit has not been credited to my account where is my money?

At times it may take a few minutes before your account is updated, if this happens, try refreshing your browser and if you still experience problems contact Dunder support team who are available around the clock and you will be advised accordingly.

I’m trying to make a deposit but it does not work, what is the problem?

Make sure that all the required fields are correctly filled, and that there are funds available on the card or account that you are using to make the deposit. Check if your account or the cards have restrictions on online and international payments and if so contact the card issuer for more information. If all is in order and you still can’t make a deposit, use a different browser.

Is it safe to deposit to Dunder?

The law requires that all deposited money be kept in a separate account away from other company accounts. Moreover, the Maltese gaming authority verifies all players’ accounts on a fairly regular basis this ensures complete compliance and adherence to this requirement.The POGG deposit Guarantee seal is proudly displayed on Dunder casino site. Therefore, your deposit is safe at all times and available for withdrawal whenever you want.

How do I withdraw from Dunder?                                        

To make a withdrawal at Dunder casino, make a withdrawal request by logging in to your account and going to the “Balance’ tab. click on ‘withdraw’ and indicate the amount plus the method you prefer to use-preferably the same one that was used to make the deposit. The status will change to ‘waiting’as your account is verified. After account verification, the account status will change to ‘processing’ and thereafter funds will be sent to your account. Delays may be experienced if all the verification documents have not been received in time. In addition, there is a 2.5% fee charged on all withdrawals.

 

How long does it take to receive my withdrawal?

All things considered, processing a withdrawal is a 24-hour affair. Once processed,  money will reach you instantly except for where a bank transfer method has been used which takes up to 3 working days. However, in the event that money hasn’t reached your account within 72 hours after a confirmation email from Dunder casino, get in touch with the support team.

I can’t make a withdrawal, what’s wrong?

If you cannot make a withdrawal, confirm that the information you have provided is correct and that the amount you are trying to withdraw does not exceed your real money balance. If all is in order, try using a different browser.

Go to the full review of Dunder Casino!