Responsible gaming at Casumo Casino

October 6, 2017 Posted in FAQ by No Comments

How to Limit your Gambling at Casumo Casino

Casumo casino runs a responsible gambling plan that allows players to set a budget and keep track of their money as they play in the casino. The strict program restricts deposits beyond a certainlimit within a specified time period, usually one week. However, if you make any winnings that week, you can play more using the money you made. The casino also offers its players the option of pausing their accounts in case they need a break from online gambling. All these options are presented to the players by a dedicated support team that helps the players play responsibly in the casino.

How the Weekly Budgets at Casumo Casino Work

The weekly budget tool uses the net amount in the player’s account to calculate the extent of restriction in terms of money expenditure. The limit placed on a player’s account is strict and valid from Monday 00.00 CET to Sunday 24.00 CET. When you hit the spending limit calculated by the budget limiting tool for that week, you cannot deposit any more money into your account that week. Should you win any money, however, you can continue playing games at the casino using your winnings.

For instance, if your budget limit is set at $100 per week, and you are lucky enough to withdraw $200 from your winnings the same week, you will be allowed to deposit a total of $300 that week.However, if in you’re playing on the same budget limit of $100, and in the course of your gambling in the casino, you happen to lose all the money, you will not be allowed to deposit any more of your personal money in your Casumo account. In other words, the budget limiting tool at Casumo casino is meant to make sure that the players are getting more than they are spending in the casino.

How to Close your Casumo Casino Player Account

In case you wish to take a time out and close your Casumo casino account, the process couldn’t be easier. All you need to do is send an email to [email protected], stating your username and date of birth. You will also be prompted to specify the reason for closing your account and for how long you wish for it to remain closed. A support team will process your request and a confirmation email will be sent to you bearing out your request to be self-excluded from the casino for the specified time period. UK players at Casumo casino can close their accounts for a period of 6 months to 5 years. During this time, your Casumo account will remain dormant and you will not be granted access to it until the specified self-exclusion time elapses.

Where to Get Help with your Gambling Addiction Problem at Casumo Casino

Casumo casino maintains a Play Okay page dedicated to helping all players who might have a gambling problem. Through the page, players can access professional help with their gambling addiction and receive the best solutions that best befit their specific problem

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