Deposits and withdrawals at Vera & John Casino

December 1, 2017 Posted in FAQ, Payments by No Comments

On both mobile platform and desktop platform, Vera & John Casino has set up an easy procedure to follow to be able to make withdrawals as well as deposits. Upon logging in to your account, you will be able to access the “withdraw” and “deposit” buttons.


Is account verification necessary when making a deposit?

 Well, at Vera & John, to be able to bank seamlessly, it is important that your account is verified. Customer verification is standard procedure for all casinos so as to prevent cases of fraud and money laundering. During the verification process, you will be required to choose a payment method for verification. You will be requested for documentation that proves you own the attached payment option. That is, for the payment option you choose, you will be expected to provide evidence that it is indeed yours.

Can I withdraw using another payment method?

Ideally, you should use the same method to make deposits and withdrawals. It can be changed later but the new method will be required to go through a fresh verification process. To avoid inconveniences, avoid changing a payment method at the moment that you need to withdraw or deposit as the verification process may take long.


What are the payment methods available at Vera & John?

Vera & John offers different payment options that can be used to make withdrawals and deposits. The options valid for a player may vary depending on availability of a method in their country, player’s preference, charges and time taken to process deposits and withdrawals. Payment methods available at Vera & John casino are Credit and debit cards such as Visa, Maestro and MasterCard, E-wallets such as Ecopayz, Skrill and NeTeller and direct banking via Trustly.

 What are the minimum and maximum limits?

Each payment method operates differently in terms of minimum and maximum amount of deposits, fees charged and time taken to process transactions. Minimum deposit for all methods is £10. Maximum deposit amount for credit and debit cards is £1,000, £1,000 for Skrill, 10,000 Euros for Ecopayz and Neteller and £2,000 for Trustly. Deposits are processed instantly. Withdrawals processing time may vary between 24 hours to 5 days for different payment options. When depositing using a card, a fee of 2.25% is charged. Other deposit options are free of charge.


My deposit failed, what next?

If your attempt to deposit fails, it is because you either entered your details wrongly or you do not have sufficient funds. Deposit procedure is easy. Upon clicking on deposit, you will be required to select a deposit option and enter the amount you want to deposit. Depending on your option, other details may be required. The procedure is set to be straightforward and easy to follow. Once the deposit procedure is successful, you account deposit balance will increase with the amount you deposited.


How can I withdraw my winnings?

To withdraw, select “withdrawal” from “My casino”, select your verified payment option and the amount you want to withdraw. Vera & John casino charges £5 fees for withdrawals below £50 and zero fees for transactions above 50 Euros.  The payment option may also charge an additional fee to process your transaction.


How long does it take for a withdrawal to reflect?

Vera & John casino aims at processing withdrawal request within 24hours.  After that, the length of time it takes to get the money will depend on your payment option. Card providers will take up to 5 days while e-wallets process withdrawals instantly.


Is it secure making a payment at Vera & John?

Vera & John casino has integrated Secure Socket Layer (SSL) technology to ensure transactions on their websites and apps are safe and secure. The technology encrypts your credit card details and ensures that your login for payment options are not stored on the website.

Read the full review of Vera & John Online Casino