What can I do with my XP points?
While you cannot exchange your XP points for cash or credit, you can use them to reach higher levels consequently getting access to more missions and better rewards.
How can I get free spins?
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How do I access my free spins?
If you win free spins, Casino Room will inform you which games are valid for free spins through the same channel you were informed of your win either through email, the website or SMS.
How do I get a claim code or bonuses?
You can receive claim codes and bonuses through our newsletters, SMS or Facebook page. Therefore, ensure you are “newsletter enabled” and that you follow Casino Room’s Facebook Page to learn about the various bonus offers and get claim codes. The best way to get bonuses on casino games is by completing a mission. For every mission you complete, you get XP pints or cash bonuses.
Can I play casino games free?
There is an option to try out Casino room’s games for free by playing as a visitor. Interestingly, you don’t have to even sign up; you only have to access their website and you are good to go.
How do I access my bonuses?
To play the bonus, open the game that the offer was created for and ensure you meet the wagering requirements. Every game has different wagering requirements. To find out the wagering requirements for your bonus offer go to “My Account” and click on “Bonuses”.
If you have free spins for a certain game, they will start playing automatically once you open the game. If your bonus code does not work, it might have expired or reached the maximum number of claims for the promotion.
What are the bonus terms for first deposit bonuses?
You can find a variety of games here that you can use to play off your first deposit bonuses. The wagering requirements for first deposit bonuses is 75X with a minimum deposit of 20 Euros. Usually the deposits are valid for 7 days from the date of issue. You must meet the wagering requirements to be able to cash out your winnings on the bonus game.
What are wagering requirements?
Bonus offers come with wagering requirements. Wagering requirements is the amount you need to bet so as to be able to redeem your bonuses.
Say you get a bonus code with 100% bonus. That would mean that if you are playing for a $10 deposit, then you get an extra £10. Therefore, you will have £20 total to play. However, you will have to meet the wagering requirements to be able to cash out the bonus amount. If the wagering requirement is 45X the bonus amount, to cash out your £10 bonus amount you will need to play bets worth £450. If you you make a £10 bet and win £600, you will not be able to cash out your winnings until you have met the wagering requirement of the £450.
You can only redeem your bonuses on bonus games. You can track your bonuses for progress to be able to wager on by clicking on “My Account”.
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